Connectivity Solutions Roadmap
This is a tentative Connectivity solution roadmap and any information or documents shared are for purely informative purposes. The development and release timing of any products mentioned here might be subject to change at the sole discretion of Booking.com.
Seamless Experience: Our Foundational Solutions
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The Payments Onboarding Solution will streamline and centralize the onboarding process. Ensure your properties are set up for early success with reduced operational friction, less manual support and eliminates the dependency of the Extranet.
Key Benefits:- Payments Fee & Status: Overview of fees and onboarding status.
- Payout Method & Timing: Choice of VCC/BT and payout frequency.
- Bulk Eligibility: Check status for lists of properties in one go.
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The new version of OTA_HotelProductNotif will go live as part of our API Modernisation efforts. This endpoint builds on room and rate management capabilities, enabling hotel properties to create and manage room rates seamlessly.
Key Benefits:- Automates room and rate plan management
- Reduces manual work and potential errors
- Speeds up property onboarding and inventory updates
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The Payments Bank Transfer Reconciliation API provides you and your properties with access to reservation-level payout details, ensuring consistency with the Group Reconciliation view in the Extranet. This includes automating report generation which can be used to streamline the bank transfer reconciliation process for amounts disbursed and fees deducted.
Key Benefits:- Clear overview of all Bank Transfer payouts
- Simplifies reconciliation across properties
- Prepares accommodation partners for faster payout options
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The Payments Details API provides a single source of truth for all reservation payments, giving partners real-time visibility into payouts, payment methods, and payment status.
Key Benefits:- The Payments Details API will be expanded to support all reservation types, including Agency reservations and those outside the Payments by Booking flow. This helps you move away from using the Payments Clarity Package (PCP) and give you and your properties a complete, clear overview of all reservations and payout information including any taxes that are withheld.
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The Licences API enables you to determine whether your property must meet regional licence requirements at the property or room level. It allows you and your properties to remain compliant and open for booking on Booking.com by enabling the instant retrieval of licence requirements for a property, along with periodic updates.
Key Benefits:- We are simplifying the Licences API response by removing the Rule ID, Rule Name, and Variant Name fields. These fields contained redundant information that is not necessary to understand licence requirements. By removing them, the API response will be simpler and easier to work with, while still providing all the information you need to manage licence compliance for your properties.
Mutual Growth: Our Onboarding Solutions
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The Property Description endpoint is a new, modular addition to the Property API. It’s designed to be simple: properties send a free-text description along with a language code, and we extract the key claims to automatically generate high-quality, AI-written descriptions and traveller-facing answers.
Key Benefits:- Low effort maintenance: You only send one free text description + a language code. No need to structure, format, or write for the website.
- Higher quality content: We extract the strongest, most unique claims from what you write and turn them into clear, consistent AI descriptions that help travellers understand why to book your place.
- Always up to date & multilingual: As your data changes in Booking.com systems, descriptions refresh automatically and are available in many languages without extra work from you.
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Request to Book is a booking model that gives eligible partners full control over the reservation process. Unlike Instant Booking, where guests can book a property immediately, Request to Book requires guests to send a booking request, which the partner can then accept or decline. With the Request to Book API, you can enable eligible properties to operate under this model on Booking.com.
Key Benefits:- The Request-to-Book flow has been upgraded - reservations are confirmed as soon as the host approves the request.
- Payment is pre-authorized via credit card, and both price and availability are locked, eliminating the need for an additional approval step by the guest.
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Promotions API enables your connected properties to create, update, and analyze promotions directly through your connectivity platform. The updated version provides endpoints to create, configure, and manage the New Property Deal (NPD) for eligible properties via API, allowing you to integrate promotion management seamlessly into their systems. By exposing this functionality in your UI, especially during onboarding flows, you can make it easy for partners to activate promotional campaigns without leaving your platform.
Key Benefits:- Faster property ramp-up: New properties can activate a high-impact deal in just a few clicks within the providers system.
- Increase visibility and bookings: Promotional deals help new listings attract guests sooner.
Partner Performance: Our Performance Solutions
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Net Rates offers commission-free rates for packages, B2B, and closed user groups, helping properties unlock more revenue by reaching new traveller segments. With Net Rates, your properties can use your systems as a centralized platform to activate and manage business models at scale, without duplicating setup across multiple systems.
Key Benefits:- Help drive revenue growth for your properties through new distribution channels and traveller segments.
- You and your properties benefit from a simple and streamlined setup.
- Protect public pricing while securing incremental revenue from closed channels.
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The Messaging API is transitioning from polling the Get New Messages endpoint to real-time push notifications via Connectivity Notification Services.
Key Benefits:- Push-based updates lower your technical and operational overhead for properties, aligning with the European Digital Markets Act intent to reduce friction and ensure fair, non-discriminatory conditions.
- Better experience for both you and your properties with simplified message handling and reduced messaging latency
- Properties receive instant updates on reservations, payments and post-book messages instantly, without wait time or refreshing their providers platform
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The Property Health API gives you visibility into your properties’ status and performance, helping you understand different aspects needed for your property to be open-bookable.
Key Benefits:- Proactively increase bookings by spotting issues early and guiding properties to resolve blockers before they impact availability.
- Provides you access to health signals per property: status, content gaps, performance flags, and key issues
- Has data for dashboards, alerts, and workflows in your systems
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Many properties have untapped potential: from availability gaps, no bookings or incomplete content, these limit their performance on our platform. We have built targeted campaign initiatives to help you unlock that potential.
Campaign Tracks:- Availability: Promote consistent availability to boost performance. Registration period: 23 Mar to 1 Oct. Campaign period: 23 Mar to 10 Oct
- Zero Bookings: Reduce properties with no booking. Registration period: 23 Mar to 1 Oct. Campaign period: 23 Mar to 10 Nov
- Content: Enhance property content (descriptions, images, amenities). Registration period: 10 Jun to 1 Nov. Campaign period: 10 Jun to 10 Nov
- Promotions: Drive property performance through promotions. Registration period: 15 April to 1 Oct. Campaign period: 1 May to 10 Nov
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We are helping you reopen properties currently in Auto-Closed Availability (ACAV) status on Booking.com by offering reopening deals to grow the number of bookable properties in your portfolio.
Key Actions:- Bring your closed properties back online and increase revenue with the Reopenings Marketing Kit. Sign up by 1 October 2026 and Download the Marketing Kit.
- Access your ACAV Property List and Launch your campaign(s)
- Upload proofs of the campaign and Deeplinks by 31 October 2026
Security and Compliance
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The Reservations API sends reservation details from Booking.com to connectivity providers, enabling them to synchronize bookings with their own systems. We are helping reduce compliance and security risk by receiving less sensitive guest data for newly onboarded properties with undecided* status, while still obtaining all the information required to process reservations effectively. With this update, the Reservations API will no longer include guest phone numbers for reservations associated with untrusted hotel IDs. This change enhances guest data protection and reduces the exposure of sensitive information.Click to view details
We will be launching multiple PIAM features through 2026, aimed at boosting account security for partners and providers.Click to view details
Providers can get immediate notifications about guest messages that could pose a security threat.Click to view details
New Extranet feature which allows connected properties to manage and designate the email addresses used for guest communication. Read more here.Click to view details
We plan to make it mandatory for CNS users to use Token-based Authentication, with CNS as the client and the provider system as the authorization server, and update the auth endpoint and client secrets in the Provider Portal every 90 days.Additional Updates
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The Content API historically allowed providers to create and manage property content through a single XML endpoint, covering property details, settings, facilities, policies, some charges, and contacts. The Legacy Content API (HDCN) is now deprecated and will be fully sunset. Your teams should migrate to the new modular property management APIs, which offer more focused functionality and clearer behavior. As part of the migration you will gain smaller, focused APIs with fewer bugs, lower maintenance risk and your properties benefit from richer, more accurate, and up-to-date content. Migration to the modular property APIs include Facilities, Settings, Charges, Contacts, Rooms and Policies.Click to view details
The Property API’s Status Manager offers modern endpoints to open/close properties and read status, with a central engine evaluating checks and closure reasons. The legacy HotelSummaryNotif (HSN) “status change” XML endpoint is being sunset, removing fragmented status logic that made it hard to know why a property isn’t open or bookable. It will be centralized in the Property API’s Property Management Platform (PMP) for transparent, consistent, and auditable results. By migrating, you will have a single, well-defined API reduces opaque HSN errors and improves insight into blocked properties and your properties gain clearer rules, faster paths to Open/Bookable.Click to view details
RoomsAPI empowers you to efficiently manage, configure, and update room-level data and inventory for your connected properties directly through our platform. As part of our modernization efforts, we are transitioning our partner ecosystem from the legacy HIN API to the new RoomsAPI.
Transition Milestones:- Setting a sunset date for HIN
- Intercepting new integrations
- Migrating existing partners to RoomsAPI