Managing Connections

Learn how to approve or reject pending connection requests. This topic also describes how to view details of pending, active, or disconnected connections.

The Connections API allows you to:

Check the connection status at the property level
View the list of pending connection requests
- View all connection requests, view connection requests from specific property
View the list of active connections
- Across all managed properties or per property
Manage connection requests
- Accept, or reject
Disconnect an active connection
View disconnection summaries of all properties or a specific property.

Get property connection status

Check the status of the connection at the property level.

GET
https://supply-xml.booking.com/connections-api/properties/{property_id}/status

Path parameters

The following table describes the elements you must specify in the path:

Element	Description	Type	Required/ Optional	Notes
`property_id`	Specifies the unique ID of the property.	integer	required

Response body

{
  "meta": {
    "ruid": "9ffdft22-11c0-40979-b2925-b79776462e3b"
  },
  "warnings": [],
  "errors": [],
  "data": {
    "property_id": 8011855,
    "status": "connected",
    "connected_at": "2023-08-03T14:06:22Z"
  }
}

Response body elements

The following table describes the response elements:

Element	Attribute	Description	Type	Notes
`meta`		Contains metadata information about the response	object	-
	`ruid`	Specifies the unique request ID.	string	You can share this ID with Booking.com customer support when you run into an issue. This can help in understanding what went wrong.
`warnings`		Lists potential warnings.	array	This can help improve your requests in the future.
`errors`		Lists potential errors.	array	This can help in understanding what went wrong with your request. For a list of errors and warnings and how to troubleshoot them, see the topic on Troubleshooting errors.
`data`		Contains the connection status details.	object	-
	`property_id`	Specifies the property ID.	integer	-
	`status`	Specifies the property's connection state.	enumerated string	For a list of supported connection states, see Supported connection states.
	`connected_at`	Specifies the date and time (UTC format) when the connection was activated.	datetime	This is only available when `status` is `connected`.
	`requested_at`	Specifies the date and time (UTC format) when the connection was requested.	datetime	This is only available when `status` is `pending`.

Get connection requests from any property

Check whether any property has sent a connection request and view their connection request details, if any. You can accept or reject a pending connection request.

Supported connection types

Possible values are currently:

RESERVATIONS
AVAILABILITY
REVIEWS
CONTENT
PHOTOS
RMS
ONLINECHECKIN
MESSAGING
PROMOTIONS
REPORTING
PERFORMANCE

More connection types will be added in the future as we introduce new APIs. When integrating with Connections API, you should make sure your implementation is prepared to handle unexpected future connection types.

GET
https://supply-xml.booking.com/connections-api/properties/-/requests

Query parameters

The following table describes the elements you can specify in the query:

Element	Description	Type	Required/ Optional	Notes
`start_time`	Filter connection requests sent on or after the specified date and time in UTC format (`YYYY-MM-DD`T`HH:MM:SS`Z).	date time	optional	For example, `start_time=2024-01-07T10:00:00Z`
`end_time`	Filter connection requests sent before the specified date and time in UTC format (`YYYY-MM-DD`T`HH:MM:SS`Z).	date time	optional	For example, `end_time=2024-02-07T10:00:00Z`
`connection_type`	Only include connection requests containing all of the specified connection types. You can specify multiple `connection types`.	enumerated string	optional	For supported values, see supported connections types.
`missing_connection_type`	Only include connection requests not containing any of the specified connection types. You can specify multiple `missing_connection type`.	enumerated string	optional	For supported values, see supported connections types.
`page_size`	Specifies the number of requests to show in a page.	integer	optional	Default: 10. Maximum: 100.
`cursor`	Specify the string as returned in the `next_page` or `prev_page` value of an API response to obtain the results for the next or the previous page.	base64 string	optional	-
`order_by`	Sorting order in format {field} {asc\|desc}. The only supported field is `requested_at`. Default: `requested_at asc`	string	optional	Use `requested_at desc` to sort in descending order.

Response body

{
  "meta": {
    "ruid": "98562g8t-3cc4-40br-93we-ae5f9040da51",
    "next_page": "https://supply-xml.booking.com/connections-api/properties/-/requests?cursor=KLMPQSAg3nEAAAMNAGSdep8",
    "prev_page": "https://supply-xml.booking.com/connections-api/properties/-/requests?cursor=BBNWRPCHHLMBMNAAAGJNvzo",
    "prev_count": 10,
    "next_count": 4
  },
  "warnings": [],
  "errors": [],
  "data": [
    {
      "legal_entity": {
        "id": 12345,
        "company_name": "XYZ Test Inc"
      },
      "connection_types": [
        "RESERVATIONS",
        "AVAILABILITY",
        "PHOTOS"
      ],
      "requested_at": "2023-08-07T10:40:54Z",
      "property": {
        "country_code": "nl",
        "zip_code": "1018 VL",
        "id": 8011855,
        "name": "HillTop Hotel",
        "city": "Amsterdam",
        "address": "Nieuwe straat 157"
      },
      "pricing": {
        "currency_code": "EUR",
        "model": "Standard"
      }
    },
    {
      "connection_types": [
        "RESERVATIONS",
        "CONTENT",
        "AVAILABILITY"
      ],
      "requested_at": "2023-08-07T10:41:44Z",
      "property": {
        "country_code": "nl",
        "zip_code": "1018 VL",
        "id": 8135188,
        "name": "Delux HillTop Suites",
        "city": "Amsterdam",
        "address": "Nieuwe straat 157"
      },
      "pricing": {
        "currency_code": "GBP",
        "model": "Standard"
      }
    }
  ]
}

Response body elements

The following table describes the response elements:

Element	Attribute	Description	Type	Notes
`meta`		Contains metadata information about the response	object	-
	`ruid`	Specifies the unique request ID.	string	You can share this ID with Booking.com customer support when you run into an issue. This can help in understanding what went wrong.
	`next_page`	Specifies the link to query the next set of results.	string	This parameter is only available if more results are available.
	`prev_page`	Specifies the link to query the previous set of results.	string	This parameter is only available if the are results available before the current page.
	`prev_count`	Specifies the number of results already listed, available using the link in the `prev_page`.	integer	-
	`next_count`	Specifies the remaining number of results that are available for listing.	integer	-
`warnings`		Lists potential warnings.	array	This can help improve your requests in the future.
`errors`		Lists potential errors.	array	This can help in understanding what went wrong with your request. For a list of errors and warnings and how to troubleshoot them, see the topic on Troubleshooting errors.
`data`		Contains the connection requests details.	array	-
	`requested_at`	Specifies the date and time when the connection was requested in UTC format.	datetime	Follows the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
	`connection_types`	Specifies the connection types included in the request.	array of enumerated string	For possible values, see supported connections types.
> `legal_entity`		Specifies the property's legal entity details.	object	Not applicable for some properties.
	`id`	Specifies the legal entity ID.	integer	-
	`company_name`	Specifies the company name.	string	-
> `property`		Contains property details.	object	-
	`id`	Specifies the property ID.	integer	-
	`name`	Specifies the property name.	string	-
	`country_code`	Specifies the property's country code.	string	-
	`zip_code`	Specifies the property's zip code.	string	-
	`city`	Specifies the property's city.	string	-
	`address`	Specifies the property's address.	string	-
> `pricing`		Contains the pricing details.	object	Only included when `AVAILABILITY` connection type is present.
	`currency_code`	Specifies the property's currency code.	string	-
	`model`	Specifies the property's pricing model.	enumerated string	-

Get the connection request for a property

Check whether a property has sent a connection request and view the connection request details, if any.

GET
https://supply-xml.booking.com/connections-api/properties/{property_id}/request

Path parameters

The following table describes the elements you must specify in the path:

Element	Description	Type	Required/ Optional	Notes
`property_id`	Specifies the unique ID of the property to which the connection request applies.	integer	required	When not found, the endpoint returns an empty object: `"data": {}`

Response body

{
  "meta": {
    "ruid": "e5f0a9e5-c6df-8899-qz00-8l910252a74a"
  },
  "warnings": [],
  "errors": [],
  "data": {
    "legal_entity": {
      "id": 12345,
      "company_name": "XYZ Test Inc"
    },
    "connection_types": [
      "RESERVATIONS",
      "AVAILABILITY",
      "PHOTOS"
    ],
    "requested_at": "2023-08-07T10:40:54Z",
    "property": {
      "country_code": "nl",
      "zip_code": "1018 VL",
      "id": 8011855,
      "name": "HillTop Hotel",
      "city": "Amsterdam",
      "address": "Nieuwe straat 157"
    },
    "pricing": {
      "currency_code": "EUR",
      "model": "Standard"
    }
  }
}

Response body elements

The following table describes the response elements. The schema of data is identical as in the connections-api/properties/-/requests endpoint, except there it's an array.

Element	Attribute	Description	Type	Notes
`meta`		Contains metadata information about the response	object	-
	`ruid`	Specifies the unique request ID.	string	You can share this ID with Booking.com customer support when you run into an issue. This can help in understanding what went wrong.
`warnings`		Lists potential warnings.	array	This can help improve your requests in the future.
`errors`		Lists potential errors.	array	This can help in understanding what went wrong with your request. For a list of errors and warnings and how to troubleshoot them, see the topic on Troubleshooting errors.
`data`		Contains the connection request details.	object	Contains an empty object (`{}`) if no connection request can be found.
	`requested_at`	Specifies the date and time when the connection was requested in UTC format.	datetime	Follows the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
	`connection_types`	Specifies the connection types included in the request.	array of enumerated string	For possible values, see supported connections types.
> `legal_entity`		Specifies the property's legal entity details.	object	Not applicable for some properties.
	`id`	Specifies the legal entity ID.	integer	-
	`company_name`	Specifies the company name.	string	-
> `property`		Contains property details.	object	-
	`id`	Specifies the property ID.	integer	-
	`name`	Specifies the property name.	string	-
	`country_code`	Specifies the property's country code.	string	-
	`zip_code`	Specifies the property's zip code.	string	-
	`city`	Specifies the property's city.	string	-
	`address`	Specifies the property's address.	string	-
> `pricing`		Contains the pricing details.	object	Only included when `AVAILABILITY` connection type is present.
	`currency_code`	Specifies the property's currency code.	string	-
	`model`	Specifies the property's pricing model.	enumerated string	-

Get all active connections

List all active connections across all the properties that you manage as a provider.

GET
https://supply-xml.booking.com/connections-api/properties/-/connections

Query parameters

The following table describes the elements you can specify in the query:

Element	Description	Type	Required/ Optional	Notes
`start_time`	Only include connections with at least one connection type activated on or after the specified date and time in UTC format (`YYYY-MM-DD`T`HH:MM:SS`Z).	date time	optional	For example, `start_time=2024-01-07T10:00:00Z`
`end_time`	Only include connections with at least one connection type activated before the specified date and time in UTC format (`YYYY-MM-DD`T`HH:MM:SS`Z).	date time	optional	For example, `end_time=2024-02-07T10:00:00Z`
`connection_type`	Only include connections containing all of the specified connection types. You can specify multiple `connection types`.	enumerated string	optional	For supported values, see supported connections types.
`missing_connection_type`	Only include connections not containing any of the specified connection types. You can specify multiple `missing_connection type`.	enumerated string	optional	For supported values, see supported connections types.
`page_size`	Specifies the number of active connections to show in a page.	integer	optional	Default: 10. Maximum: 100.
`cursor`	Specify the string as returned in the `next_page` or `prev_page` value in the API response.	base64 string	optional	-
`order_by`	Sorting order in format {field} {asc\|desc}. Supported fields are `connected_at` and `last_connected_at`. Ascending sorting direction is the default and can be omitted. Default: `connected_at asc`	string	optional	It is also possible to specify multiple (both) sorting columns separated by a comma. For example, `last_connected_at desc, connected_at asc`

Query

https://supply-xml.booking.com/connections-api/properties/-/connections?page_size=3&cursor=AAAMNOBoyhgCBCAAAGIfgOE

Response body

{
  "meta": {
    "ruid": "a958e217-597c-345b-9ae4-2de23d5bfb18",
    "next_page": "https://supply-xml.booking.com/connections-api/properties/-/connections?cursor=LKOPLAAg3nEAAAAAAGSdep8",
    "prev_page": "https://supply-xml.booking.com/connections-api/properties/-/connections?cursor=MPSDBEACAALMBAAAAAGJNvzo",
    "prev_count": 6,
    "next_count": 3
  },
  "warnings": [],
  "errors": [],
  "data": [
    {
      "connection_types": {
        "RESERVATIONS": "2022-04-06T16:26:34Z",
        "CONTENT": "2022-04-06T16:26:34Z",
        "REVIEWS": "2022-04-06T16:26:34Z",
        "ONLINECHECKIN": "2022-04-06T16:26:34Z",
        "AVAILABILITY": "2022-04-06T16:26:34Z",
        "REPORTING": "2022-04-06T16:26:34Z",
        "PHOTOS": "2022-04-06T16:26:34Z"
      },
      "connected_at": "2022-04-06T16:26:34Z",
      "last_connected_at": "2022-04-06T16:26:34Z",
      "property": {
        "country_code": "gb",
        "zip_code": "NW9 0AX",
        "id": 8388787,
        "name": "Far Far away Galaxy Villa",
        "city": "London",
        "address": "10, Garden Avenue"
      },
      "pricing": {
        "currency_code": "GBP",
        "model": "Standard"
      }
    },
    {
      "legal_entity": {
        "id": 12345,
        "company_name": "ABCD Test Inc"
      },
      "connection_types": {
        "REVIEWS": "2023-03-02T13:35:48Z"
      },
      "connected_at": "2023-03-02T13:35:48Z",
      "last_connected_at": "2023-03-02T13:35:48Z",
      "property": {
        "country_code": "nl",
        "zip_code": "1017 CE",
        "id": 4154498,
        "name": "Property name",
        "city": "Amsterdam",
        "address": "New straat 597"
      }
    },
    {
      "connection_types": {
        "RESERVATIONS": "2023-06-29T12:35:43Z",
        "CONTENT": "2023-06-29T12:35:43Z",
        "REVIEWS": "2023-06-29T12:35:43Z",
        "AVAILABILITY": "2023-06-29T12:35:43Z",
        "REPORTING": "2023-06-29T12:35:43Z",
        "PHOTOS": "2023-06-29T12:35:43Z"
      },
      "connected_at": "2023-06-29T12:35:43Z",
      "last_connected_at": "2023-06-29T12:35:43Z",
      "property": {
        "country_code": "fr",
        "zip_code": "76000",
        "id": 2154097,
        "name": "ABC's Test Hotel",
        "city": "Sotteville",
        "address": "15 Street"
      },
      "pricing": {
        "currency_code": "EUR",
        "model": "Standard"
      }
    }
  ]
}

Response body elements

The following table describes the response elements:

Element	Attribute	Description	Type	Notes
`meta`		Contains metadata information about the response	object	-
	`ruid`	Specifies the unique request ID.	string	You can share this ID with Booking.com customer support when you run into an issue. This can help in understanding what went wrong.
	`next_page`	Specifies the link to query the next set of results.	string	This parameter is only available if more results are available.
	`prev_page`	Specifies the link to query the previous set of results.	string	This parameter is only available if the are results available before the current page.
	`prev_count`	Specifies the number of results already listed, available using the link in the `prev_page`.	integer	-
	`next_count`	Specifies the remaining number of results that are available for listing.	integer	-
`warnings`		Lists potential warnings.	array	This can help improve your requests in the future.
`errors`		Lists potential errors.	array	This can help in understanding what went wrong with your request. For a list of errors and warnings and how to troubleshoot them, see the topic on Troubleshooting errors.
`data`		Contains the connections details.	array	-
	`connected_at`	Specifies the date and time (UTC format) when the connection was activated.	datetime	Follows the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
	`last_connected_at`	Mostly shows the same value as `connected_at` except when additional connection types were added to an already existing connection.	datetime	Follows the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
> `connection_types`		Specifies the connection types included in the connection together with their connection times.	object	-
	<<connection-type-name>>	Specifies the connection type name along with the date and time (UTC format) when it was enabled.	datetime	For possible keys, see supported connections types. Values follow the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
> `legal_entity`		Specifies the property's legal entity details.	object	Not applicable for some properties.
	`id`	Specifies the legal entity ID.	integer	-
	`company_name`	Specifies the company name.	string	-
> `property`		Contains property details.	object	-
	`id`	Specifies the property ID.	integer	-
	`name`	Specifies the property name.	string	-
	`country_code`	Specifies the property's country code.	string	-
	`zip_code`	Specifies the property's zip code.	string	-
	`city`	Specifies the property's city.	string	-
	`address`	Specifies the property's address.	string	-
> `pricing`		Contains the pricing details.	object	Only included when `AVAILABILITY` connection type is present.
	`currency_code`	Specifies the property's currency code.	string	-
	`model`	Specifies the property's pricing model.	enumerated string	-

Get active connection details per property

List the active connection details for a property managed by you as a provider.

GET
https://supply-xml.booking.com/connections-api/properties/{property_id}/connection

Path parameters

The following table describes the elements you must specify in the path:

Element	Description	Type	Required/ Optional	Notes
`property_id`	Specifies the unique ID of the property.	integer	required	When not found, the endpoint returns an empty object: `"data": {}`

Query parameters

This endpoint does not support any query parameters.

Response body

{
  "meta": {
    "ruid": "123edd0b-cae7-6954-a71e-17b5275fdecd"
  },
  "warnings": [],
  "errors": [],
  "data": {
    "connected_at": "2023-08-07T13:51:58Z",
    "connection_types": {
      "RESERVATIONS": "2023-08-07T13:51:58Z",
      "AVAILABILITY": "2023-08-07T13:51:58Z",
      "PHOTOS": "2023-08-07T13:51:58Z"
    },
    "last_connected_at": "2023-08-07T13:51:58Z",
    "property": {
      "country_code": "nl",
      "zip_code": "1018 VL",
      "id": 8011855,
      "name": "HillTop Hotel",
      "city": "Amsterdam",
      "address": "Nieuwe straat 157"
    },
    "pricing": {
      "currency_code": "EUR",
      "model": "Standard"
    }
  }
}

Response body elements

The following table describes the response elements:

Element	Attribute	Description	Type	Notes
`meta`		Contains metadata information about the response	object	-
	`ruid`	Specifies the unique request ID.	string	You can share this ID with Booking.com customer support when you run into an issue. This can help in understanding what went wrong.
`warnings`		Lists potential warnings.	array	This can help improve your requests in the future.
`errors`		Lists potential errors.	array	This can help in understanding what went wrong with your request. For a list of errors and warnings and how to troubleshoot them, see the topic on Troubleshooting errors.
`data`		Contains the connection details.	object	Contains an empty object (`{}`) if no active connection can be found.
	`connected_at`	Specifies the date and time (UTC format) when the connection was activated.	datetime	Follows the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
	`last_connected_at`	Mostly shows the same value as `connected_at` except when additional connection types were added to an already existing connection.	datetime	Follows the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
> `connection_types`		Specifies the connection types included in the connection together with their connection times.	object	-
	<<connection-type-name>>	Specifies the connection type name along with the date and time (UTC format) when it was enabled.	datetime	For possible keys, see supported connections types. Values follow the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
> `legal_entity`		Specifies the property's legal entity details.	object	Not applicable for some properties.
	`id`	Specifies the legal entity ID.	integer	-
	`company_name`	Specifies the company name.	string	-
> `property`		Contains property details.	object	-
	`id`	Specifies the property ID.	integer	-
	`name`	Specifies the property name.	string	-
	`country_code`	Specifies the property's country code.	string	-
	`zip_code`	Specifies the property's zip code.	string	-
	`city`	Specifies the property's city.	string	-
	`address`	Specifies the property's address.	string	-
> `pricing`		Contains the pricing details.	object	Only included when `AVAILABILITY` connection type is present.
	`currency_code`	Specifies the property's currency code.	string	-
	`model`	Specifies the property's pricing model.	enumerated string	-

Accept a connection request

Accept a pending connection request from a property. To accept multiple connection requests, run this endpoint multiple times with different property IDs.

POST
https://supply-xml.booking.com/connections-api/properties/{property_id}/request:approve

Path parameters

The following table describes the elements you must specify in the path:

Element	Description	Type	Required/ Optional	Notes
`property_id`	Specifies the unique ID of the property to which the connection request applies.	integer	required	-

Request body parameters

Request body is optional. But when present it should be a valid JSON. The following table describes the elements you can add in the request body:

Element	Attribute	Description	Type	Required/ Optional	Notes
`pricing_model`		Specifies one of the Booking.com supported pricing types. Only considered when one of the connection types is `AVAILABILITY`. Otherwise, this is ignored.	enumerated string	optional	Accepts the following values: - `Standard` (default) - `OBP` - `LOS` You must be certified to use any of the non-Standard pricing models. For more information, see Pricing models.
`connection_types`		If specified, must match the exact connection types requested by the property.	enumerated string	optional	Optionally, specify connections types you intend to approve. Only when the connection types you specify match those requested by the property, the endpoint proceeds without an error. Use this parameter to confirm your connection scope. For supported values, see supported connections types. To get the list of connection types that the property wants you to manage, you can run the GET connection requests for a property.

Request body example

The following request body example approves a connection request as shown in the Response body section:

{
  "pricing_model": "Standard",
  "connection_types": [
    "AVAILABILITY",
    "PHOTOS",
    "RESERVATIONS",
    "REVIEWS",
    "REPORTING",
    "CONTENT"
  ]
}

Response body

{
  "meta": {
    "ruid": "4589148fd4f-c8ca-44ad-8b14-e3yu09d602a3"
  },
  "warnings": [],
  "errors": [],
  "data": {
    "legal_entity": {
      "id": 12345,
      "company_name": "XYZ Test Inc"
    },
    "connection_types": {
      "REVIEWS": "2023-08-03T14:06:22Z",
      "CONTENT": "2023-08-03T14:06:22Z",
      "PHOTOS": "2023-08-03T14:06:22Z",
      "AVAILABILITY": "2023-08-03T14:06:22Z",
      "REPORTING": "2023-08-03T14:06:22Z",
      "RESERVATIONS": "2023-08-03T14:06:22Z"
    },
    "connected_at": "2023-08-03T14:06:22Z",
    "last_connected_at": "2023-08-03T14:06:22Z",
    "property": {
      "country_code": "nl",
      "zip_code": "1000 VL",
      "id": 8011855,
      "name": "HillTop Hotel",
      "city": "Amsterdam",
      "address": "Nieuwe straat 157"
    },
    "pricing": {
      "currency_code": "EUR",
      "model": "Standard"
    }
  }
}

Response body elements

The endpoint returns the same response elements as returned by the /connections-api/properties/{property_id}/connection. The following table describes the response elements:

Element	Attribute	Description	Type	Notes
`meta`		Contains metadata information about the response	object	-
	`ruid`	Specifies the unique request ID.	string	You can share this ID with Booking.com customer support when you run into an issue. This can help in understanding what went wrong.
`warnings`		Lists potential warnings.	array	This can help improve your requests in the future.
`errors`		Lists potential errors.	array	This can help in understanding what went wrong with your request. For a list of errors and warnings and how to troubleshoot them, see the topic on Troubleshooting errors.
`data`		Contains the activated connection details.	object	-
	`connected_at`	Specifies the date and time (UTC format) when the connection was activated.	datetime	Follows the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
	`last_connected_at`	Mostly shows the same value as `connected_at` except when additional connection types were added to an already existing connection.	datetime	Follows the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
> `connection_types`		Specifies the connection types included in the connection together with their connection times.	object	-
	<<connection-type-name>>	Specifies the connection type name along with the date and time (UTC format) when it was enabled.	datetime	For possible keys, see supported connections types. Values follow the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
> `legal_entity`		Specifies the property's legal entity details.	object	Not applicable for some properties.
	`id`	Specifies the legal entity ID.	integer	-
	`company_name`	Specifies the company name.	string	-
> `property`		Contains property details.	object	-
	`id`	Specifies the property ID.	integer	-
	`name`	Specifies the property name.	string	-
	`country_code`	Specifies the property's country code.	string	-
	`zip_code`	Specifies the property's zip code.	string	-
	`city`	Specifies the property's city.	string	-
	`address`	Specifies the property's address.	string	-
> `pricing`		Contains the pricing details.	object	Only included when `AVAILABILITY` connection type is present.
	`currency_code`	Specifies the property's currency code.	string	-
	`model`	Specifies the property's pricing model.	enumerated string	-

HTTP error codes and possible fix

HTTP Error Code	OTA Error code	Message	Error Description	Reason	Possible Fix
HTTP 403 Forbidden	497	Authorization error	Provider not certified for the selected pricing model	You tried to approve a connection request with a pricing model that needs certification. You must be certified to use any of the non-Standard pricing models. For more information, see Pricing models.
HTTP 403 Forbidden	635	Data not found	Connection request not found	We did not find a connection request for the specified property.	Specify the correct property ID to accept a pending connection request, if any.
HTTP 400 Bad Request	1900	Not applicable to resource	Connection request not found - active connection exists	You can only accept a pending connection request and not an existing connection.	Either specify a pending request to accept or deactivate an existing connection.
HTTP 400 Bad Request	1901	Invalid value for resource	Connection types in payload do not match the pending connections types	This field is optional. But when provided, the list must exactly match the connection types requested by the property.	Either specify all connection types requested by the property or do not specify the `connection_types` parameter.

Reject a pending connection request

Reject a pending connection request from a property. On successfully rejecting a pending request, the endpoint returns a 200 OK HTTP response. The response does not contain the data field.

DELETE
https://supply-xml.booking.com/connections-api/properties/{property_id}/request

Path parameters

The following table describes the elements you must specify in the path:

Element	Description	Type	Required/ Optional	Notes
`property_id`	Specifies the unique ID of the property to which the connection request applies.	integer	required	-

Response body

{
    "meta": {
        "ruid": "2fd09546b-6302-465d-8tr3-8b55b659d204"
    },
    "warnings": [],
    "errors": []
}

Response body elements

The following table describes the response elements:

Element	Attribute	Description	Type	Notes
`meta`		Contains metadata information about the response	object	-
	`ruid`	Specifies the unique request ID.	string	You can share this ID with Booking.com customer support when you run into an issue. This can help in understanding what went wrong.
`warnings`		Lists potential warnings.	array	This can help improve your requests in the future.
`errors`		Lists potential errors.	array	This can help in understanding what went wrong with your request. For a list of errors and warnings and how to troubleshoot them, see the topic on Troubleshooting errors.

HTTP error codes and possible fix

HTTP Error Code	OTA Error code	Message	Error Description	Reason	Possible Fix
HTTP 403 Forbidden	635	Data not found	Connection request not found	You do not have permission to reject a connection request for the specified property.	Specify the correct property ID to reject a pending connection request, if any.
HTTP 400 Bad Request	1900	Not applicable to resource	Connection request not found - active connection exists	You can only reject a pending connection request and not an existing connection.	Either specify a pending request to reject or deactivate an existing connection.

Deactivate an active connection

Deactivate an active connection to a property. On successfully deactivating a property's connection, the endpoint returns a 200 OK HTTP response. The response does not contain the data field.

DELETE
https://supply-xml.booking.com/connections-api/properties/{property_id}/connection

Path parameters

The following table describes the elements you must specify in the path:

Element	Description	Type	Required/ Optional	Notes
`property_id`	Specifies the unique ID of the property.	integer	required	-

Response body

{
    "meta": {
        "ruid": "2fd09546b-6302-465d-8tr3-8b55b659d204"
    },
    "warnings": [],
    "errors": []
}

Response body elements

The following table describes the response elements:

Element	Attribute	Description	Type	Notes
`meta`		Contains metadata information about the response	object	-
	`ruid`	Specifies the unique request ID.	string	You can share this ID with Booking.com customer support when you run into an issue. This can help in understanding what went wrong.
`warnings`		Lists potential warnings.	array	This can help improve your requests in the future.
`errors`		Lists potential errors.	array	This can help in understanding what went wrong with your request. For a list of errors and warnings and how to troubleshoot them, see the topic on Troubleshooting errors.

HTTP error codes and possible fix

HTTP Error Code	OTA Error code	Message	Error Description	Reason	Possible Fix
HTTP 400 Bad Request	1900	Not applicable to resource	Connection not found - pending connection request exists	You can only disconnect an active connection.	Either specify a property ID with active connection or reject a pending connection request, if any.

Get disconnection summaries of all properties

View disconnection summary details per property for all previously managed properties. Note that the endpoint also returns partial disconnection details even if there are other connections still connected.

For example, if a property has an active connection with connections type RESERVATIONS but has recently disconnected PHOTOS connection type, then the disconnection summary shows the disconnected PHOTOS summary details for the property.

We only include disconnections that happened since the last time a property connection state changed to active. This means that activating a connection with a property resets any prior disconnection data for that property.

We only include disconnections that happened since 1 October 2023, midnight UTC.

GET
https://supply-xml.booking.com/connections-api/properties/-/disconnection-summaries

Query parameters

The following table describes the elements you must specify in the query:

Element	Description	Type	Required/ Optional	Notes
`start_time`	Filters results to only include the disconnection data for properties which had any disconnections made on or after the specified date and time in UTC format (`YYYY-MM-DD`T`HH:MM:SS`Z).	date time	optional	For the filtered properties all their disconnections will be listed, even ones falling outside of the queried time range.
`end_time`	Filters results to only include the disconnection data for properties which had any disconnections made before the specified date and time in UTC format (`YYYY-MM-DD`T`HH:MM:SS`Z).	date time	optional	For the filtered properties all their disconnections will be listed, even ones falling outside of the queried time range.
`disconnection_type`	Filter the disconnection data to only include properties disconnected partially or fully.	enumerated string	optional	Possible values are: - `partial` - `full` - `any` (default)
`page_size`	Specifies the pagination limit	integer	optional	Default: 10. Maximum: 100.
`cursor`	Specify the string as returned in the `next_page` or `prev_page` value in the API response.	base64 string	optional	-
`order_by`	Sorting order in format {field} {asc\|desc}. The only supported field is `last_disconnected_at`. Default: `last_disconnected_at asc`	string	optional	Use `last_disconnected_at desc` to sort in descending order.

Response body

{
  "meta": {
    "ruid": "4901f05a-d4b5-41c4-a1eb-fa406f83a4e5",
    "next_page": "next url",
    "prev_page": "prev url",
    "prev_count": 0,
    "next_count": 10
  },
  "warnings": [],
  "errors": [],
  "data": [
    {
      "property_id": 123123,
      "connection_types": {
        "RESERVATIONS": "2023-12-19T12:34:56Z",
        "CONTENT": "2024-02-13T09:41:03Z",
        "AVAILABILITY": "2023-12-19T12:34:56Z"
      },
      "fully_disconnected": true,
      "last_disconnected_at": "2024-02-13T09:41:03Z"
    },
    {
      "property_id": 987987,
      "connection_types": {
        "PHOTOS": "2024-03-13T09:41:03Z"
      },
      "fully_disconnected": false,
      "last_disconnected_at": "2024-03-13T09:41:03Z"
    }
  ]
}

Response body elements

The following table describes the response elements:

Element	Attribute	Description	Type	Notes
`meta`		Contains metadata information about the response	object	-
	`ruid`	Specifies the unique request ID.	string	You can share this ID with Booking.com customer support when you run into an issue. This can help in understanding what went wrong.
	`next_page`	Specifies the link to query the next set of results.	string	This parameter is only available if more results are available.
	`prev_page`	Specifies the link to query the previous set of results.	string	This parameter is only available if the are results available before the current page.
	`prev_count`	Specifies the number of results already listed, available using the link in the `prev_page`.	integer	-
	`next_count`	Specifies the remaining number of results that are available for listing.	integer	-
`warnings`		Lists potential warnings.	array	This can help improve your requests in the future.
`errors`		Lists potential errors.	array	This can help in understanding what went wrong with your request. For a list of errors and warnings and how to troubleshoot them, see the topic on Troubleshooting errors.
`data`		Contains the disconnection data grouped by properties	array	-
	`property_id`	Specifies the property ID.	integer	-
> `connection_types`		Specifies the connection types that were disconnected since the last connection activation, together with their disconnection times.	object	-
	<<connection-type-name>>	Specifies the connection type name along with the date and time (UTC format) when it was last disconnected.	datetime	For possible keys, see supported connections types. Values follow the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
	`fully_disconnected`	Specifies whether the disconnection was full or partial.	boolean	Possible values are: - `true`: Fully disconnected - this property is not connected - `false`: Partially disconnected - this property remains connected with other connection types
	`last_disconnected_at`	Specifies the date and time when the property had any connection type last disconnected from the provider. Also counts partial disconnections.	datetime

Get the disconnection summary for a property

View disconnection summary details for a specific property. Note that the endpoint also returns partial disconnection details even if there are other connections still connected.

We only include disconnections that happened since 1 October 2023, midnight UTC.

GET
https://supply-xml.booking.com/connections-api/properties/{property_id}/disconnection-summary

Path parameters

The following table describes the elements you must specify in the path:

Element	Description	Type	Required/ Optional	Notes
`property_id`	Specifies the unique ID of the property.	integer	required	-

Response body

{
  "meta": {
    "ruid": "4901f05a-d4b5-41c4-a1eb-fa406f83a4e5",
    "next_page": "next url",
    "prev_page": "prev url",
    "prev_count": 0,
    "next_count": 10
  },
  "warnings": [],
  "errors": [],
  "data": {
    "property_id": 123123,
    "connection_types": {
      "RESERVATIONS": "2023-12-19T12:34:56Z",
      "CONTENT": "2024-02-13T09:41:03Z",
      "AVAILABILITY": "2023-12-19T12:34:56Z"
    },
    "fully_disconnected": true,
    "last_disconnected_at": "2024-02-13T09:41:03Z"
  }
}

Response body elements

The following table describes the response elements:

Element	Attribute	Description	Type	Notes
`meta`		Contains metadata information about the response	object	-
	`ruid`	Specifies the unique request ID.	string	You can share this ID with Booking.com customer support when you run into an issue. This can help in understanding what went wrong.
`warnings`		Lists potential warnings.	array	This can help improve your requests in the future.
`errors`		Lists potential errors.	array	This can help in understanding what went wrong with your request. For a list of errors and warnings and how to troubleshoot them, see the topic on Troubleshooting errors.
`data`		Contains the disconnection data for the selected property	object	Contains an empty object (`{}`) if no disconnection records can be found, or if the property has re-connected since the last full disconnect.
	`property_id`	Specifies the property ID.	integer	-
> `connection_types`		Specifies the connection types that were disconnected since the last connection activation, together with their disconnection times.	object	-
	<<connection-type-name>>	Specifies the connection type name along with the date and time (UTC format) when it was last disconnected.	datetime	For possible keys, see supported connections types. Values follow the format: `YYYY-MM-DD`T`HH:MM:SS`Z.
	`fully_disconnected`	Specifies whether the disconnection was full or partial.	boolean	Possible values are: - `true`: Fully disconnected - this property is not connected - `false`: Partially disconnected - this property remains connected with other connection types
	`last_disconnected_at`	Specifies the date and time when the property had any connection type last disconnected from the provider. Also counts partial disconnections.	datetime