Managing contracting flow
This section describes all the possible actions related to the Booking.com contracting process using the Contracting API.
Quick actions
- Creating a legal entity ID
- Retrieving contract status and legal details with legal contact email
- Retrieving contract status and legal details with legal entity ID
- Resending email with link to contracting tool
- Update an existing contract
- Resending updated contract email with link to contracting tool
Creating a legal entity ID
POST
https://supply-xml.booking.com/contracts-api/partners/invite
The POST /partners/invite
request enables you to send the legal details of a new Accommodation Partner to create their legal entity ID. If the request is successful, you immediately retrieve the legal entity ID in the response.
A successful request also triggers an email to be sent to the new Accommodation Partner with a link to the Booking.com contracting tool. The Accommodation Partner must sign the contract before you can set a property as open and bookable.
Body parameters
The following table describes what elements you must add as body parameters:
Element | Description | Type | Required/Optional | Notes |
---|---|---|---|---|
legal_contact_email | Specifies the Accommodation Partner's legal contact email. | string | required | The system sees this email as the unique identifier for the Accommodation Partner. |
legal_contact_name | Specifies the Accommodation Partner's legal contact name. | string | required | |
legal_contact_phone_number | Specifies the Accommodation Partner's legal contact phone number. | string | optional | Follows ITU E.164. |
legal_name | Specifies the legal name of the Accommodation Partner company. | string | optional | |
preferred_language | Specifies the preferred language in which the Accommodation Partner wants to communicate. | string | required | For the language codes, see Booking.com Language Code |
company_name | Specifies the commercial name of the Accommodation Partner company. | string | required | |
website | Specifies the website of the Accommodation Partner company. | string | optional | |
total_number_of_properties | Specifies the amount of properties connected to the Accommodation Partner. | string | optional | |
country | Specifies the country of the Accommodation Partner company. | string | optional | To retrieve a list of the available country codes, see retrieving country codes |
city | Specifies the city of the Accommodation Partner company. | string | optional | |
zipcode | Specifies the zipcode of the Accommodation Partner company. | string | optional | |
street | Specifies the street of the Accommodation Partner company. | string | optional | |
is_test | Indicates whether the legal entity ID (for an Accommodation Partner) you want to create is for testing purposes. | boolean | optional | The default value is 0 . See Creating a test partner to follow best practices. |
contract_countries | Contains the countries in which the Accommodation Partner has properties. | array | optional | You should include all the countries in which the Accommodation Partner has properties in. To retrieve a list of the available country codes, see retrieving country codes |
Request body example
The following is a request body example:
{ "city": "Amsterdam", "company_name": "Giovanni hotels", "country": "nl", "legal_contact_email": "don.giovanni@hotel.com", "contract_countries": [ "fr", "nl" ], "legal_contact_name": "Don Giovanni", "legal_contact_phone_number": "+1234567890", "legal_name": "Giovanni hotels BV", "preferred_language": "xu", "street": "Streetstreet", "total_number_of_properties": 2, "zipcode": "1000AB", "website": "https://www.besthotel.com", "is_test": 0 }
Response body example
The following is a successful response body example:
{ "meta": { "ruid": "UmFuZG9tSVYkc2RlIyh9YeobhK72bvPcV0nJP9QOSA+dzomZn9+s+9FQ9kgxfFX4ENvHYNN0LCnFNICpW0ciFwK1qAKX8jr7j4KTc3UQb3zqaliHlsArhQ==" }, "errors": [], "data": { "legal_entity_id": 425500 }, "warnings": [] }
Response body elements
The following table describes the response elements:
Element | Description | Type | Notes |
---|---|---|---|
data | Contains the response data. | object | |
: legal_entity_id | Specifies the unique legal entity ID. | integer | |
meta | Contains the response meta data. | object | |
: ruid | Specifies the unique ID of the request. | string | You can send this ID to Booking.com customer support if you run into an issue. This can help to understand what went wrong. |
warnings | Contains potential warnings. These can help you improve your requests. | array | |
errors | Contains potential errors. These can help you understand what went wrong with your request. | array |
Retrieving contract status and legal details with legal contact email
POST
https://supply-xml.booking.com/contracts-api/partners/legal-details
The POST /partners/legal-details
request enables you to do the following:
Check whether the contract has been signed: It is recommended to poll this endpoint at least once a day for this information. If after a few days the Accommodation Partner still has not signed the contract, resend the email with link to contracting tool.
Verify whether the legal contact email is already known to Booking.com: This is particularly useful when you have a new Accommodation Partner that already has properties on Booking.com.
Retrieve the following legal details:
- The Accommodation Partner's legal entity ID.
- The Accommodation Partner's legal details.
- (In case the contract is signed): A list of countries in which the Accommodation Partner has properties.
Body parameters
The following table describes what elements you must add as body parameters:
Element | Description | Type | Required/Optional | Notes |
---|---|---|---|---|
legal_contact_email | Specifies the Accommodation Partner's legal contact email. | string | required | The system sees this email as the unique identifier for the Accommodation Partner. |
is_test | Indicates whether you want to retrieve the legal details for (0) non-test Accommodation Partners or (1) test Accommodation Partners. | boolean | optional | If you do not add this parameter, the system returns the legal details of any Accommodation Partner associated with the given legal contact email, does not matter if it is test or non-test. |
Request body example
The following is a request body example:
{ "legal_contact_email": "don.giovanni@hotel.com" }
Response body example
The following is a successful response body example:
{ "errors": [], "warnings": [], "data": { "legal_entity_id": 248253, "city": "Amsterdam", "company_name": "Giovanni hotels", "contract_countries": ["France", "Netherlands"], "total_number_of_properties": 2, "legal_contact_phone_number": "+1234567890", "legal_contact_name": "Don Giovanni", "country": "Netherlands", "legal_contact_email": "don.giovanni@hotel.com", "contract_signed": 1 }, "meta": { "ruid": "UmFuZG9tSVYkc2RlIyh9YV3xmhN2gmpevUrYwxpUoN/jn9fLQqzlAeYCc/LIw2lyMwM4mn41o/dbebomYx1ySDfJDoCMIddlrB0S91gH+rcSEfwBO2Mi9tlS4lX11o5eWs5uCjhZ3qO+epbOZxN+4rgU4f" } }
Response body elements
The following table describes the response elements:
Element | Description | Type | Notes |
---|---|---|---|
data | Contains the response data. | object | |
: contract_countries | Contains the countries for which the Accommodation Partner has signed a contract. | array | You can only see this array when the contract is signed. |
: legal_entity_id | Specifies the unique legal entity ID. | integer | |
: contract_signed | Indicates whether the contract is signed. | boolean | |
: legal_contact_name | Specifies the Accommodation Partner's legal contact name. | string | |
: legal_contact_phone_number | Specifies the Accommodation Partner's legal contact phone number. | string | Follows the ITU E.164 standard. |
: company_name | Specifies the commercial name of the Accommodation Partner company. | string | |
: total_number_of_properties | Specifies the amount of properties connected to the Accommodation Partner. | string | |
: country | Specifies the country of the Accommodation Partner. | string | |
: city | Specifies the city of the Accommodation Partner. | string | |
meta | Contains the response meta data. | object | |
: ruid | Specifies the unique ID of the request. | string | You can send this ID to Booking.com customer support if you run into an issue. This can help to understand what went wrong. |
warnings | Contains potential warnings. These can help you improve your requests. | array | |
errors | Contains potential errors. These can help you understand what went wrong with your request. | array |
Retrieving contract status and legal details with legal entity ID
GET
https://supply-xml.booking.com/contracts-api/partners/legal-details/legal-entity/248253
The GET /partners/legal-details/legal-entity/<id>
request enables you to do the following:
Check whether you are connected to the Accommodation Partner on the hotel or partner level: Existing partner cards sometimes do not have complete data. For example, partner cards are not connected to a specific hotel account. In such scenarios retrieving legal details with their email does not work.
Retrieve the following legal details:
- The Accommodation Partner's legal details.
- (In case the contract is signed): A list of countries in which the Accommodation Partner has signed contract to build properties.
Response body example
The following is a successful response body example:
{ "errors": [], "warnings": [], "data": { "legal_entity_id": 248253, "city": "Amsterdam", "company_name": "Giovanni hotels", "contract_countries": ["France", "Netherlands"], "total_number_of_properties": 2, "legal_contact_phone_number": "+1234567890", "legal_contact_name": "Don Giovanni", "country": "Netherlands", "legal_contact_email": "don.giovanni@hotel.com", "contract_signed": 1 }, "meta": { "ruid": "UmFuZG9tSVYkc2RlIyh9YV3xmhN2gmpevUrYwxpUoN/jn9fLQqzlAeYCc/LIw2lyMwM4mn41o/dbebomYx1ySDfJDoCMIddlrB0S91gH+rcSEfwBO2Mi9tlS4lX11o5eWs5uCjhZ3qO+epbOZxN+4rgU4f" } }
Response body elements
The following table describes the response elements:
Element | Description | Type | Notes |
---|---|---|---|
data | Contains the response data. | object | |
: contract_countries | Contains the countries for which the Accommodation Partner has signed a contract. | array | You can only see this array when the contract is signed. |
: legal_entity_id | Specifies the unique legal entity ID. | integer | |
: contract_signed | Indicates whether the contract is signed. | boolean | |
: legal_contact_name | Specifies the Accommodation Partner's legal contact name. | string | |
: legal_contact_phone_number | Specifies the Accommodation Partner's legal contact phone number. | string | Follows the ITU E.164 standard. |
: company_name | Specifies the commercial name of the Accommodation Partner company. | string | |
: total_number_of_properties | Specifies the amount of properties connected to the Accommodation Partner. | string | |
: country | Specifies the country of the Accommodation Partner. | string | |
: city | Specifies the city of the Accommodation Partner. | string | |
meta | Contains the response meta data. | object | |
: ruid | Specifies the unique ID of the request. | string | You can send this ID to Booking.com customer support if you run into an issue. This can help to understand what went wrong. |
warnings | Contains potential warnings. These can help you improve your requests. | array | |
errors | Contains potential errors. These can help you understand what went wrong with your request. | array |
Resending email with link to contracting tool
POST
https://supply-xml.booking.com/contracts-api/partners/resend-invite
The POST /partners/resend-invite
request enables you to resend the email to the Accommodation Partner with a link to the Booking.com contracting tool.
The Accommodation Partner must sign the contract before you can set a property as open and bookable, so use this endpoint as a reminder to the Accommodation Partner.
Body parameters
The following table describes what elements you must add as body parameters:
Element | Description | Type | Required/Optional | Notes |
---|---|---|---|---|
legal_contact_email | Specifies the Accommodation Partner's legal contact email. | string | required | The system sees this email as the unique identifier for the Accommodation Partner. |
is_test | Indicates whether you want to resend invite to a (0) non-test Accommodation Partners or (1) test Accommodation Partners. | boolean | optional | If you do not add this parameter, the system looks for any Accommodation Partner associated with the given legal contact email, does not matter if it is test or non-test. |
Request body example
The following is a request body example:
{ "legal_contact_email": "don.giovanni@hotel.com" }
Response body example
The following is a successful response body example:
{ "data": { "success": 1, "status": "Invitation sent to Partner!" }, "errors": [], "warnings": [], "meta": { "ruid": "UmFuZG9tSVYkc2RlIyh9YeobhK72wd23f3rgIGBV43CLA0/7JFJASBu0RvfbcDMZPMJ2upJzzPiWPpgrz8CqgrYuylZFVYdIxxxjTysIR2C7iIMdzNV9aw==" } }
Response body elements
The following table describes the response elements:
Element | Description | Type | Notes |
---|---|---|---|
data | Contains the response data. | object | |
: success | Indicates the success of the operation . | boolean | |
: status | Specifies the status of the operation. | string | |
meta | Contains the response meta data. | object | |
: ruid | Specifies the unique ID of the request. | string | You can send this ID to Booking.com customer support if you run into an issue. This can help to understand what went wrong. |
warnings | Contains potential warnings. These can help you improve your requests. | array | |
errors | Contains potential errors. These can help you understand what went wrong with your request. | array |
Update an existing contract
POST
https://supply-xml.booking.com/contracts-api/partners/addendum
The POST /partners/addendum
request enables you to update an existing contract. You should use this if you want to add additional countries to the contract or update the contract contact details including contact name, address and company name.
A successful request also triggers an email to be sent to the Accommodation Partner with a link to the Booking.com contracting tool. The Accommodation Partner must sign the contract each time they want to onboard a property in an additional country (a country for which the contract is not signed yet) or where they change their contact details.
Body parameters
The following table describes what elements you must add as body parameters:
Element | Description | Type | Required/Optional | Notes |
---|---|---|---|---|
legal_contact_email | Specifies the Accommodation Partner's legal contact email. | string | required | Legal email or legal entity ID is required to be sent within the request |
le_id | Specifies the Accommodation Partner's legal entity ID. | string | required | |
additional_countries | Contains the additional country or countries in which the Accommodation Partner has properties. | array | required | |
is_test | Indicates whether you want to add an additional country to the existing contract of a (0) non-test Accommodation Partner or (1) a test Accommodation Partner. | boolean | optional |
Request body example
The following is a request body example:
{ "additional_countries": [ "be" ], "le_id": "1234" }
Response body example
The following is a successful response body example:
{ "data": { "success": 1, "status": "Addendum invitation sent to Partner!" }, "errors": [], "warnings": [], "meta": { "ruid": "UmFuZG9tSVYkc2RlIyh9YeobhK72bvPcGuKpIGBV43CLA0/ew3f32vvfbcDMZPMJ2upJzzPiWPpwqgrzqgrYuylZFVYdIxxxjTysIR2C7iIMdzNV9aw==" } }
Response body elements
The following table describes the response elements:
Element | Description | Type | Notes |
---|---|---|---|
data | Contains the response data. | object | |
: success | Indicates the success of the operation . | boolean | |
: status | Specifies the status of the operation. | string | |
meta | Contains the response meta data. | object | |
: ruid | Specifies the unique ID of the request. | string | You can send this ID to Booking.com customer support if you run into an issue. This can help to understand what went wrong. |
warnings | Contains potential warnings. These can help you improve your requests. | array | |
errors | Contains potential errors. These can help you understand what went wrong with your request. | array |
Resending updated contract email with link to contracting tool
POST
https://supply-xml.booking.com/contracts-api/partners/resend-addendum
The POST /partners/resend-addendum
request enables you to resend the updated contract email to the Accommodation Partner with a link to the Booking.com contracting tool. The Accommodation Partner must sign the contract before you can set a property in the additional country as open and bookable. So use this endpoint as a reminder to the Accommodation Partner.
Body parameters
The following table describes what elements you must add as body parameters:
Element | Description | Type | Required/Optional | Notes |
---|---|---|---|---|
legal_contact_email | Specifies the Accommodation Partner's legal contact email. | string | required | Legal email or legal entity ID is required to be sent within the request |
le_id | Specifies the Accommodation Partner's legal entity ID. | string | required | |
is_test | Indicates whether you want to resend addendum to a (0) non-test Accommodation Partner or (1) a test Accommodation Partner. | boolean | optional |
Request body example
The following is a request body example:
{ "le_id": "1234" }
Response body example
The following is a successful response body example:
{ "data": { "status": "Addendum invitation sent to Partner!", "success": 1 }, "warnings": [], "errors": [], "meta": { "ruid": "UmFuZG9tSVYkc2RlIyh9YV3xmhN2gmpeH0l6WH5MTP66GghfYneDyb0q9aiC+oxTvdXEQn3f/ZXD0fE1azHNI80n+4AYvSlKNuaXmnQWfWwhR6rkaT7vDIHiRJoRmn5AjlIOgQIdG6L1jvDnofcQN4ZrP62t5pq0" } }
Response body elements
The following table describes the response elements:
Element | Description | Type | Notes |
---|---|---|---|
data | Contains the response data. | object | |
: success | Indicates the success of the operation . | boolean | |
: status | Specifies the status of the operation. | string | |
meta | Contains the response meta data. | object | |
: ruid | Specifies the unique ID of the request. | string | You can send this ID to Booking.com customer support if you run into an issue. This can help to understand what went wrong. |
warnings | Contains potential warnings. These can help you improve your requests. | array | |
errors | Contains potential errors. These can help you understand what went wrong with your request. | array |