Guest Review API

Use the Review API to retrieve a property's reviews, render them in your interface, and let the property reply. Publicly replying to reviews is a great way for properties to show they care about their guests' experiences and potentially attract more bookings.

Features

• Retrieve reviews by property ID or review ID
• Post the property's reply by review ID
• Retrieve overall scores for the property
• RESTful API that speaks JSON

!!! warning "internal use only" guest reviews retrieved by this api may not be used on your public page. the api is for internal use by properties.

Getting started

Your machine account should have the permission to access review-api.
Your machine account already have the permission ? start by reading how to retrieve detailed reviews and after that read retrieving property overall scores and finally you can read how to reply to review.

Authentication

The Review API uses Basic Authentication, based on your machine account credentials.

Going live

Before you go live with your API integration, you'll need to meet certain requirements. For more information, see Going Live.

Support & feedback

Need help integrating with the Review API? The experts in our Connectivity Support team are here to help.

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