You can reply to a review by POSTing to the review ID. The reply will not instantly appear on Booking, it will take some time for our internal moderation to approve the reply. You cannot respond to reviews which have a score but no written comments.
POST https://supply-xml.booking.com/review-api/properties/1234567890/reviews/phnszuv23KI| Header | Description | Type | Required | Notes |
|---|---|---|---|---|
Authorization | Machine account username and password | string | Required | Example: Authorization: Basic {username:password} |
{
"reply": "Thanks for your review! We'll take your feedback on board."
}{
"meta": {
"ruid": "UmFuZG9tSetc"
},
"warnings": [],
"errors": []
}