Eligibility

A property receives RTB requests only when it meets all of the criteria below. If any criterion is not met, requests for that property continue to use requestType = INQUIRY (RtB 1.0).

1. Enabled for Request to Book – The property must already be on the Request to Book model. RtB 2.0 applies only to properties that are RtB-enabled.

2. Geographical location – The property must be located in one of the following countries:

   • United States
   • Australia
   • France
   • Spain
   • United Kingdom
   • Germany
   • Italy

3. Payment model – The property must be on a merchant model, where Booking.com collects the guest's payment. RtB 2.0 relies on pre-authorizing the guest's payment method at request time and settling through a VCC on approval (see Payment and confirmation). Properties on the agency model, where the property collects payment directly, are not eligible.

4. Provider support for RTB mode – The property's connectivity provider must support the RTB mode. A property is eligible when either:

   • it is not yet connected to a connectivity provider, or
   • it is connected to a provider whose supported modes include RTB.

   Properties connected to a provider that does not support RTB are not eligible. To enable RTB support for your integration, enable the rtb_api_v2_enabled provider feature in Provider Portal, as described in Getting access.