Choose the integration pattern that best matches the traveller experience you want to build. Display travel content, add live search and availability, complete bookings on your platform, or add capabilities for managing and reporting on existing bookings.
The Demand API supports several integration patterns, ranging from simple content integrations to fully integrated booking and post-booking workflows.
You can start with the capabilities you need and extend your integration as your business requirements evolve.
The first three integration types define how travellers discover and book travel through your platform. Post-booking management and reporting are additional capabilities that you can add where supported.
| Integration | Traveller journey | Booking completed | Typical APIs |
|---|---|---|---|
| Content only | Browse travel content. | Booking.com | Details, constants. |
| Search, look and redirect | Search and compare travel options. | Booking.com | Search, availability. |
| Search, look and book | Complete booking on your platform. | Your application. | Search, availability, orders/preview, orders/create. |
| Post-booking management | Retrieve and manage confirmed bookings. | Existing bookings. | Orders APIs. |
| Reporting and reconciliation | Retrieve data for operational and financial processes. | Existing bookings. | Orders APIs. |
You do not need to implement every capability from the start.
For the booking journey, you can choose the level of integration that matches the experience you want to provide:
- Content only— Display travel content and direct travellers to Booking.com to continue their journey.
- Search, look and redirect — Add live search and availability while Booking.com handles the booking.
- Search, look and book — Keep the traveller on your platform throughout the search and booking journey.
You can also add capabilities for post-booking management and reporting and reconciliation where they are supported.
The Demand API follows consistent design principles across travel services, helping you extend your integration with additional capabilities as your requirements evolve.
Content only
Display travel content on your platform and redirect travellers to Booking.com when they are ready to book.
Search, look and redirect
Let travellers search, compare live travel options and redirect them to Booking.com to complete their booking.
Search, look and book
Build a complete booking experience directly on your platform.
Post-booking management
Retrieve, manage and update bookings after confirmation.
Reporting and reconciliation
Retrieve order data for operational reporting and financial reconciliation.
Integration capabilities vary by travel service. Check the support for the travel services you want to integrate before starting implementation.
| Integration | Accommodations | Car rentals | Attractions | Flights | Taxis |
|---|---|---|---|---|---|
| Content only | ✓ | ✓ | ✓ | Planned | X |
| Search, look and redirect | ✓ | ✓ | ✓ | X | X |
| Search, look and book | ✓ | Beta | Planned | X | X |
| Reporting and reconciliation | ✓ | ✓ | ✓ | Planned | ✓ |
| Post-booking management | ✓ | Beta | Planned | X | X |
Travel service support continues to expand. Refer to each integration guide for the latest availability and any Beta features.
Choose an integration based on the experience or capability you need:
| If you want to... | Recommended integration |
|---|---|
| Display travel content on your platform. | Content only |
| Let travellers search on your platform before completing their booking on Booking.com. | Search, look and redirect |
| Let travellers to search and book without leaving your platform. | Search, look and book |
| Retrieve or update confirmed bookings. | Add Post-booking management. |
| Build reporting, reconciliation or finance workflows. | Add Reporting and reconciliation. |
Post-booking management and reporting can complement your booking integration and do not need to be treated as separate booking journeys.
After choosing an integration pattern:
- Set up your sandbox environment (when available)
- Follow the Try out quick guide - to make your first API calls.
- Follow the recommended integration practices.
- Validate your integration before moving to production.
Refer to the integration guide for your chosen travel service for its supported APIs, requirements and implementation flow.
Need help choosing the right integration? Contact your Booking.com Account Manager.