/ota/OTA_HotelSummaryNotif

POST https://supply-xml.booking.com/hotels/ota/OTA_HotelSummaryNotif

The ota/OTA_HotelSummaryNotif endpoint enables you to:

Header parameters

Header	Description	Type	Required	Notes
`Authorization`	Machine account username and password	string	Required	Example: `Authorization: Basic {username:password}`

Sample response with errors

Error messages occur when a property's content is incorrect or incomplete. You cannot open a property as long as errors are returned.

<OTA_HotelSummaryNotifRS xmlns="http://www.opentravel.org/OTA/2003/05" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.opentravel.org/OTA/2003/05 OTA_HotelSummaryNotifRS.xsd" TimeStamp="2015-07-10T11:42:28-00:00" Target="Production" Version="3.000">
  <Warnings>
    <Warning Code="733" ShortText="Restricted">Warning on check total_num_rooms: Hotel Info: Number of active rooms: 0
  </Warning>
</Warnings>
  <Errors>
	<Error Code="733" ShortText="Restricted">Failed check general_contact: No general contact is specified in the correct format</Error>
	<Error Code="733" ShortText="Restricted">Failed check reservations_contact: No reservations contact specified</Error>
	<Error Code="733" ShortText="Restricted">Failed check central_reservations_contact: No central_reservations contact specified</Error>
</Errors>
</OTA_HotelSummaryNotifRS>
<!-- RUID: [XXXXXXXXXXXXXXXXXXXXXXXXXXX==] -->

HotelSummaryNotif error guidelines

Before your property can become "Open / bookable" on Booking.com, it needs to pass some validations. For more information, see Check a property's content.

This page contains list of errors with Error Message they produce on OTA_HotelSummaryNotif Endpoint, their descriptions and possible resolution steps.

Please note the Message Type for each message.

Type "Error" means this is a blocker and you can't proceed with going to "Open" status.
Type "Warning" means something is uncertain, but you can still proceed.

List of property-level errors

Caused by Object	Error Message	Message Type	Description	Resolution	Notes
`OTA_HotelDescriptiveContentNotif -> ContactInfos -> Phones`	The phone number (number) is not valid for international calling	Error	One or more of the contact phones of the property is not in international format.	Update the property details with correct phone numbers.	-
`OTA_HotelDescriptiveContentNotif -> ContactInfos -> Emails`	The email address (email) is invalid	Error	One or more of the contact emails of the property is not valid.	Update the property details with correct emails.	-
`OTA_HotelDescriptiveContentNotif -> HotelName`	Hotel has non-Latin characters in name	Error	Property names can only contain latin letters and numbers.	Update the property details with a proper name.	-
`availability`	No availability pushed	Error	Property can not go to "Open" state without any availability pushed.	Push availability.	-
`OTA_HotelDescriptiveContentNotif -> HotelInfo -> Services`	No hotel facilities defined	Error	Property does not have any facilities set.	Update the property facilities.	-
`OTA_HotelDescriptiveContentNotif -> Policies`	No general policy defined	Error	Property does not have any policies set.	Update property policies to have at least one PolicyName="General".	-
`OTA_HotelDescriptiveContentNotif -> Policies`	No policies defined	Error	Property does not have any policies set.	Update property policies.	-
`OTA_HotelDescriptiveContentNotif -> Policies`	All policies are disabled, not existing policies	Error	Property has all policies disabled, or does not have any policies.	Update property policies, create at least one policy and activate it.	-
`OTA_HotelDescriptiveContentNotif -> ContactInfos -> Addresses -> Phones`	Hotel has non-Latin characters in city	Error	City name of the property contains non-latin letters.	Update the property details with a proper city name.	-
`OTA_HotelDescriptiveContentNotif -> ContactInfos -> Addresses`	Hotel has non-Latin characters in address	Error	City name of the property contains non-latin letters.	Update the property details with a proper address.	-
`OTA_HotelDescriptiveContentNotif -> ContactInfos -> Addresses`	No resolvable address is specified	Error	System marks the property address as invalid.	Update the property details with a properly resolvable address.	-
`OTA_HotelRatePlanNotifRQ -> RatePlans`	No rates defined	Error	Property does not have any rates.	Update rate plans and create at least one rate plan.	-
`OTA_HotelProductNotifRQ -> HotelProducts`	No products defined	Error	Property does not have any products.	Create a product for the property.	-
`OTA_HotelDescriptiveContentNotif -> ContactInfos`	No contacts specified	Error	Property does not have any contacts.	Update the property details with at least one contact.	-
`OTA_HotelProductNotifRQ -> HotelProducts`	Hotel has a mix of domestic (number) and non-domestic (number) products	Error / Warning	Property has both domestic and non-domestic products.	Update property products to make sure you only have products of one category.	This can be either an error or a warning, depending on the type of accommodation.
`OTA_HotelDescriptiveContentNotif -> Policies`	Policy (policy_id) has no prepayment required	Error	Specified policy does not have a prepayment defined.	Update property policies and define a prepayment for specified (policy_id).	-
`OTA_HotelDescriptiveContentNotif -> ContactInfos`	No general contact is specified in the correct format	Error	Property does not have a correct general contact specified.	Update the property details with proper general contact.	-
`OTA_HotelDescriptiveContentNotif -> ContactInfos -> Addresses`	Postal code not correct	Error	Property postal code is invalid.	Update the property details with a valid postal code.	-
`OTA_HotelDescriptiveContentNotif -> HotelInfo -> CategoryCodes -> HotelCategory`	Hotel type not set	Error	Property does not have a proper accommodation type.	Update the property details with a suitable accommodation type.	-
`OTA_HotelDescriptiveContentNotif -> Policies`	Invalid checkin/checkout	Error / Warning	Property check-in/check-out times are invalid.	Update property policies with proper check-in/check-out times.	This can be either an error or a warning, depending on the accommodation type.
`OTA_HotelDescriptiveContentNotif -> HotelInfo -> OwnershipManagementInfos`	No company name for invoicing found	Warning	Property does not have a valid company name set for invoicing.	Update the property details with proper invoice details.	-
`OTA_HotelDescriptiveContentNotif -> HotelInfo -> CategoryCodes -> GuestRoomInfo -> Quantity`	The number of rooms are not specified	Error	Property does not have any rooms.	Specify the quantity of room in GuestRoomInfo object.	-

List of room-level errors

Object	Message	Message Type	Description	Resolution	Notes
`OTA_HotelInvNotif -> SellableProducts -> GuestRoom`	No rooms active	Error	Property does not have any active rooms.	Activate a room.	-
`OTA_HotelInvNotif -> SellableProducts -> GuestRoom`	(number) duplicates for room name (room_name) (room_ids_list)	Error	Duplicated rooms were found for this property.	Update room details - delete or rename rooms with duplicated names.	-
`OTA_HotelInvNotif -> SellableProducts -> GuestRoom`	Undefined room type (room_id)	Error	Room with specified room_id does not have a type defined.	Update room details with proper type.	-
`OTA_HotelInvNotif -> SellableProducts -> GuestRoom`	Unhandled room type (room_type_id) for room (room_id)	Error	The room type ID for specified room_id is invalid.	Update room details with proper type.	-
`OTA_HotelInvNotif -> SellableProducts -> GuestRoom`	Room (room_id) does not have a kitchen or a kitchenette.	Warning / Error	Specified room is missing a kitchen or kitchenette.	Update room details with kitchen or kitchenette.	This can be either an error or a warning, depending on the type of accommodation and the status of the room (active room = error, inactive room = warning).
`OTA_HotelInvNotif -> SellableProducts -> GuestRoom`	Room name for room (room_id) (room_name) does not correspond to RoomType (room_type_name)	Warning / Error	Room name does not correspond to Room Type.	Update room details with the proper room name.	This can be either an error or a warning, depending on the status of the room (active room = error, inactive room = warning).
`OTA_HotelInvNotif -> SellableProducts -> GuestRoom`	Room type for room (room_id) (room_name) does not correspond to expected RoomType (room_type_name)	Warning / Error	Room type mismatch.	Update room details with the proper room type.	This can be either an error or a warning, depending on the status of the room (active room = error, inactive room = warning).
`OTA_HotelInvNotif -> SellableProducts -> GuestRoom`	Room occupancy (number) for room (room_id) (room_name) does not correspond to RoomType (room_type)	Warning / Error	Invalid occupancy for this room type.	Update room details with the proper occupancy.	This can be either an error or a warning, depending on the status of the room (active room = error, inactive room = warning).
`OTA_HotelInvNotif -> SellableProducts -> GuestRoom`	Room (room_id) has no occupancy defined	Warning / Error	No defined occupancy for this room type.	Update room details with the proper occupancy.	This can be either an error or a warning, depending on the status of the room (active room = error, inactive room = warning).
`OTA_HotelInvNotif -> SellableProducts -> GuestRoom`	Room (room_id) has no facilities defined	Warning / Error	No defined facilities for specified room_id.	Update room details to add room amenities.	This can be either an error or a warning, depending on the status of the room (active room = error, inactive room = warning).