Car rental order details

Use /orders/details/cars to retrieve basic car rental order information. Use /orders/details/cars/live (Beta) to retrieve enriched booking details including vehicle information, supplier details, pricing, rental policies, ancillary products, insurance, pickup instructions, and (where permitted) primary driver information.

→ Use the /orders/details/cars/live to retrieve detailed information for a car rental booking by reservation ID.

The request supports the following fields:

{
  "reservations": [
    "11223344"
  ],
  "booker": {
    "country": "nl"
  },
  "currency": "USD"
}

The response returns a data array containing the requested reservation. Although the response is structured as an array, the current endpoint supports retrieving a single reservation per request.

Common fields include:

The car object contains detailed information about the booked vehicle, including:

• Vehicle category and make/model.
• Number of seats and doors.
• Transmission type.
• Air conditioning availability.
• Luggage capacity.
• Supplier information.
• Pricing details.
• Rental policies.

Pricing includes:

• base – Base rental price after promotions.
• pre_discount_base – Original price before discounts.
• total – One or more total amounts grouped by payment timing (for example, pay_online_now or pay_at_pickup).

The car.policies object provides important information required before pickup, including:

• Refundable security deposit.
• Fuel policy.
• Mileage policy.
• Detailed cancellation schedule and applicable fees.

The products array contains ancillary services added to the booking, such as:

• Additional driver.
• GPS navigation.
• Child or booster seats.
• Wi-Fi devices.
• Snow equipment.
• Other supplier-specific extras.

Each product includes its type, selected quantity, pricing information, and charging model (for example, per rental or per day).

When insurance has been purchased, the insurance array contains:

• Insurance product name.
• Current status.
• Price.
• policy_reference- Unique identifier for the insurance policy.

When PII sharing is enabled for your integration, the response may include details of the primary driver, including:

• driver.name
• driver.email
• driver.telephone

If these fields are not returned, your integration may not have the required permissions enabled.

{
  "request_id": "01fr9ez700exycb98w90w5r9sh",
  "data": [
    {
      "affiliate": 1234567,
      "reservation": "11223344",
      "status": "confirmed",
      "duration": 3,
      "pickup": {
        "datetime": "2025-10-15T10:00:00Z",
        "location": "Dublin Airport"
      },
      "dropoff": {
        "datetime": "2025-10-18T10:00:00Z",
        "location": "Dublin Airport"
      },
      "car": {
        "make_and_model": "Toyota Corolla",
        "category": "Compact",
        "supplier": {
          "name": "Avis"
        },
        "price": {
          "total": [
            {
              "display": {
                "value": 110.00,
                "currency": "USD"
              },
              "pay": {
                "value": 100.00,
                "currency": "EUR",
                "timing": "pay_online_now"
              }
            }
          ]
        },
        "policies": {
          "fuel_policy": "return_same",
          "mileage": {
            "type": "unlimited"
          }
        }
      },
      "products": [
        {
          "type": "additional_driver",
          "selected_quantity": 1
        }
      ],
      "insurance": [
        {
          "name": "Full Protection",
          "policy_reference": "4e9d5e7c-c11d-41ee-9f77-cb2508104199",
          "status": "confirmed"
        }
      ]
    }
  ]
}