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Retrieve post-booking details

Use /orders/details/accommodations, /orders/details/cars or /orders/details/flights endpoints to retrieve booking details across supported travel services. You can use this information to power post-booking experiences, support travellers, reconcile commissions, and integrate loyalty programmes.


Retrieve order details by travel service

After an order is created, you can retrieve detailed information about the reservation using the /orders/details/* endpoints.

These endpoints provide a consistent way to access post-booking data for:

  • Accommodation reservations.
  • Car rental reservations.
  • Flight reservations.

Each travel service has its own endpoint and response schema, while following common patterns for request parameters and post-booking workflows.

Order details endpoints

Use the following endpoints to retrieve post-booking information:

Endpoint
Action
Use it to...
/orders/details/accommodationsRetrieves accommodation-specific order details.✓ Display reservation details, check status, retrieve cancellation policies, and support traveller enquiries.
/orders/details/cars
/orders/details/cars/live (Beta)
Returns car rental reservations details.✓ Build "Manage My Booking" experiences, display pick-up and drop-off information, retrieve driver details, and check booking status.
/orders/details/flightsReturns flight reservation details.✓ Display itinerary, check booking status, support traveller queries.

What you can build with post-booking data

Post-booking endpoints are designed to support a wide range of operational and traveller-facing use cases.

Traveller-facing experiences

Use order details to:

  • Display reservation information to travellers.
  • Build “Manage My Booking” pages.
  • Show booking status and itinerary details.
  • Generate confirmation pages or vouchers where applicable (for cars)

Operational workflows

Use order details to:

  • Support cancellation workflows and status checks.
  • Retrieve information before modifying an order.
  • Assist travellers through customer support channels.

Key concepts

The following fields are commonly used across post-booking endpoints:

Concept
statusIndicates the current state of the booking (for example: booked, cancelled, completed).
affiliateIdentifies the partner responsible for the booking. Used for commission tracking and attribution.
bookerContains traveller or booker information where available and permitted by the applicable PII agreement.
priceProvides booking-level pricing information for display, reconciliation, and reporting.
commissionContains commission-related information where supported by the travel service.

Common request patterns

Most /orders/details/* endpoints support:

  • Retrieval by orders or reservations identifiers.
  • Optional enrichment via the extras parameter.
  • Optional currency conversion via currency
  • Localised content using language (where supported)

Refer to the documentation for each travel service to see which optional parameters are available.

Important considerations

  • Results are typically returned in descending order of creation date.
  • You can retrieve orders or reservations 1 year after creation.
  • Use the extras parameter to control which additional fields are returned.
  • Some fields (such as driver or traveller details) are only returned when the appropriate PII permissions are enabled.
  • Cancellation policies and pricing breakdowns may vary per travel service and product type.

Next steps

Explore the service-specific guides for complete request parameters, response schemas, examples, and implementation guidance:

Accommodation order details

Car rental order details

Flight order details