CancellationGracePeriod
You can save yourself time dealing with some cancellations if you opt-in for Cancellation Exceptions.
There are 2 types of exceptions available:
- Grace period. Waive cancellation fees for guests who cancel their bookings 1, 4, or 24 hours after they book (excluding last-minute bookings made up to 48 hours before check-in).
- Advance cancellation. Waive cancellation fees for guests who cancel their bookings 4, 8, or 12 weeks before check-in. Give guests flexibility, and have enough time to get your rooms rebooked.
Cancellation exceptions are set per-property.
Fields
| Field | Description | Type | Min/max | Notes |
|---|---|---|---|---|
TPA_Extensions/CancellationGracePeriod | Cancellation exceptions container object. | object | - | - |
CancellationGracePeriod/@HoursAfterBooking | Grace period - amount of hours after booking when free cancellation is available. | int | 0..1 | Accepts: 0, 1, 4, 24. |
CancellationGracePeriod/@WeeksBeforeCheckIn | Advance cancellation - amount of weeks before check-in when free cancellation is available. | int | 0..1 | Accepts: 0, 4, 8, 12 |
XML example
<HotelDescriptiveContent
HotelCode="12345"
HotelDescriptiveContentNotifType="Overlay"
HotelName="Fake Hotel"
ID="101010"
LanguageCode="en">
...
<TPA_Extensions>
<CancellationGracePeriod
HoursAfterBooking="24"
WeeksBeforeCheckIn="4"
/>
</TPA_Extensions>
...
</HotelDescriptiveContent>